Please be informed that together with your account, your projects and objects will also be deleted!!! This action is irreversible.
1. Paying users:
2. Free trial users:
If you want to delete your Moovly account permanently, you have to go to your Profile by clicking the avatar thumbnail in the right upper corner of your Dashboard:
...then click 'My Profile':
Within your Profile choose 'Settings':
...and click the 'Delete account' button:
Before leaving you'll be presented with an exit survey in order for us to make Moovly better for other future users:
Finally you'll get a cancellation confirmation message as follows:
You will not receive a cancellation email, as your details will have been erased.
3. Frozen accounts:
Please contact the support team via the chat function or via the online contact form.